Introduction:

Are you gearing up to apply for A2P 10DLC but want to guarantee a 100% approval rate? Look no further! This comprehensive guide walks you through every step to ensure your business's application is successful. Let's dive in!

How to Ensure 100% Approval for A2P 10DLC Registration

Are you gearing up to apply for A2P 10DLC but want to guarantee a 100% approval rate? Look no further! This comprehensive guide walks you through every step to ensure your business's application is successful. Let's dive in!

This guide can be used for any CRM including Close CRM, High level, and HubSpot.

Finding the Registration Form

First things first, you need to locate the registration form. If you’re a close.com user, navigate to your settings. Underneath "Communication," you'll find "Phone and Voicemail." At the top, there will be a section for "A2P 10DLC" with a button labeled "Register." Click that button to open the registration form.

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Filling Out the Registration Form

Once you’ve accessed the form, it’s time to start filling in the necessary fields. Follow the form's instructions precisely. For instance, when asked to describe the campaign use case, you can use a provided example. A typical response might be:

"We are a sales consulting agency that uses SMS to send follow-ups and meeting reminders to clients who request quotes from our website. All SMS messages are opted into."

It’s crucial to include that all SMS messages are opted into.

Providing Sample SMS Messages

Next, you'll need to supply sample SMS messages. You can customize the given examples to suit your business. Here’s a couple to consider:

• "Hi [Name], thanks for booking an appointment with [Your Business]. You’ll be meeting with [Staff Member]. Below are the meeting details. Don’t want to receive texts anymore? Reply STOP."
• "Hi [Name], thank you for meeting today. A recording of our meeting was sent to your email. Looking forward to connecting again. Reply STOP to opt out."

Including opt-out language in your messages is non-negotiable.

Accuracy of Business Information

When detailing your business, ensure that all information is 100% accurate. Common reasons for rejection include mismatched legal names and incorrect registration ID types. Every detail counts because a real human reviews these forms.

Adding Your Business Website

Your business website, especially the landing page where you collect phone numbers, needs to be precise. Ensure it includes your privacy policy and terms of service. These are mandatory for approval.

Opt-In Language and Consent

Your landing page should also feature explicit opt-in language with a checkbox. Here’s an example of what it should look like:

"By submitting this form, you agree to receive transactional messages from [Your Business]. Text and data rates may apply. Message frequency varies. Reply STOP to unsubscribe or HELP for help."

This checkbox must be separate from the submission button.

Submitting the Form

After filling out the form and double-checking all information, submit it. You’ll enter a pending status. For close.com users, an "Approved" status will appear in the A2P 10DLC tab once your form is accepted.

Maintaining Compliance

Once approved, you can start sending SMS messages immediately. Always include opt-out language and adhere to guidelines. If you deviate, your approval can be revoked. Inform your team about these guidelines to avoid any issues.